Shipping and returns
Shipping policy
At Coshen, customer satisfaction and care is a top priority. We strive to provide the highest quality products for caregivers and their babies. If you are having trouble using your Coshen product or have questions, please contact us before returning it; so we can help you by sending an email to info@coshen.com.
Türkiye
We offer FREE express shipping service to Turkey.
International (Outside Türkiye)
International delivery We offer FREE express shipping on orders over $90. Standard shipping and handling fees apply for other orders. Shipping and handling charges vary depending on the item(s) shipped and location. Local taxes and duties are not included in the prices.
Shipping Times
Please note that standard processing time is 1-2 business days before your item ships.
Shipping times for delivery in the United States and Europe take approximately 5-7 business days after leaving our warehouse.
International Shipping varies but usually takes 10 - 15 business days. Coshen is not responsible for shipping delays caused by third party companies, governmental or customs delays, or delays caused by weather, air traffic delays, transit delays and other circumstances beyond our control.
Returns & Exchange policy
Returns and Exchanges within 14 days: You may return all items in their original packaging for a full refund or exchange within 30 days of purchase. Purchase must be made directly from Coshen. Customers are responsible for shipping, handling customs payments and all costs associated with any returns or exchanges.